We work with a rather wide range of digital goods and services providers from games applications, to dating websites and software. What all our vendors do have in common is that they are growing online businesses that need a robust to check the prohibited industries you please refer to our content policy.
For Chrome we support version 17 and above.
For Internet Explorer we support version 8 and above.
For Firefox we support version 2 and above.
Direct all of your customers’ billing inquiries and issues over to us. We will exceed your customers’ service expectations.
You are free to choose the combination of payment solution among Visa, Mastercard and American Express. In the future, the variety would increase based on the needs of our customers
A/B testing allows you to optimize your payment flow performance by checking what design elements work best with your customers.
For example, create 2 simultaneous payment screens, one with an email field (screen A) and one without (screen B). Compare the results and decide whether adding an email field is worth it for your business.
You can compare variant performance over time using a variety of parameters such as payment clicks, visitors, conversion rate, approval ratio, volume and actual CPU (cent per user/ revenue per user).
Take advantage of this unique and valuable performance tool offered free of charge with your World Payments vendor account.
World Payments offers a hosted payment solution, which means that you are essentially redirecting your customers to our highly converting payment flow. The benefit is that there is little to no integration required and due to simple (no programming) customization, customers never feel as if they have left your store.
Many vendors are able to complete the process on their own in minutes even, but for those that need a walk through, our support team is available 24/7.
Credits to Partner accounts will be accumulated and paid out on the following schedule:
For all credits created between the 1st to and including the 15th of the month, payment will occur 5 business days after the 15th day of the month.
For all credits created between the 16th to and including the last day of the month, payment will occur 5 business days after the last day of the month.
Payments will be delivered to you via PayPal in USD. Any money owed to you will be paid out twice monthly as long as your balance is above $25 USD. If your balance is below $25, it will be held until the next payout period.
It is the percentage of the transaction amount that the acquiring bank charges to the merchant for providing authorization to accept credit cards.
World Payments Corp offers the MDR of 2.85 % + USD 0.40 and below.
Documents to file against disputes include the delivery receipt of goods or service, signed contracts or signed items received (whichever is applicable).
Yes, we do accept payment from oversea too.
Please take note to select "Accept Non 3DS Card" in merchant settings else your WPC account will disable oversea transaction.
For security reason, all WPC vendor account are set to accept 3DS Card.
So, how 3-D Secure works?
Click here to read more about our 3D Secure system.
Please contact the store from which you made the purchase. The store is responsible at all times for any queries relating to the payment and fulfilment of your order. Their contact details should be displayed on their website, the store purchase receipt and on the transaction confirmation email.
WPC only provide stores with the ability to accept card payments securely over the internet. We do not handle the goods and we are not authorized to cancel orders or give refunds.
For the formula on how to calculate the fees, kindly see the working breakdown below, which assumes an exchange rate of SGD to USD is 1SGD = 0.73USD.
Gross Amount Captured = 100.00 SGD
Fees (MDR+ Refund fee) = MDR (100*2.85%) + (0.40 USD)
= 2.85 SGD + 0.40 USD
= 2.85 SGD + 0.55 SGD
= 3.4 SGD
Net Amount = 100.00 - 3.4 = 96.6 SGD
Gross Amount Captured = 100.00 USD
Fees (MDR+ Refund fee) = MDR (100*3.3%) + (0.40 USD)
= 3.30 + 0.4
Nett Amount = 100.00 - 3.7 = 96.3 USD
Hope this explain
The chargeback process is described below.
The whole process:
Card brands generally require merchants on all platforms (web pages, apps, invoices or contracts) to have policies that clearly disclose certain business information and cardholder rights to potential customers. The specific policy requirements may vary depending on the location where you operate, the card brands you accept, and your business model.
To help ensure that our merchants maintain the required policies, Offshore Company Corp performs periodic reviews of our merchants’ websites. You can avoid being flagged by our risk team by ensuring that the following information is clearly disclosed to your customers.
Any of the following are considered sufficient contact information.
Pricing should be made clear to customers on your site before they complete a payment with you.
A donation page with preset donation amounts, as well as custom donation options, is acceptable for non-profit organisations.
If you only accept payments via a mobile app or mobile website, you’ll need to either meet all e-commerce website requirements within your mobile platform, or provide links to the requirements on your full site.
No matter what your refund policy is – even if it is that you don't offer refunds – it must be present on your website. As a minimum, your refund/cancellation policy should detail:
This type of agreement typically includes sections that address the following.
We are always proud of being an experienced Financial and Corporate Services provider in the international market. We provide the best and most competitive value to you as valued customers to transform your goals into a solution with a clear action plan. Our Solution, Your Success.