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Services-based operator (SBO) licence in Singapore

Updated time: Jul 31, 2018 , 15:30 (UTC+08:00)

Category: Telecom

SBOs are operators intending to lease telecommunication-network elements (such as transmission capacity, switching services, ducts and fibre) from any FBO (facilities-based operator) licensed by IDA ( Info-communications Development Authority of Singapore) to provide telecommunication services to third parties or resell the telecommunication services of FBO to third parties.

The two classes of licence are:

  • SBO (individual) licence; and
  • SBO (class) licence

SBO (class) licensees shall not collect monetary deposits and/or use prepaid cards as a means of collecting payment from their customers. SBO (individual) licensees who collect monetary deposits and/or issue prepaid cards for collection of payments from their customers are required to have a paid-up capital of at least SG$100,000 at the point of licensing.

The range of operations and services that requires individual licensing under the SBO (individual) licence category includes, but is not limited to, the following.

  • International simple resale (ISR) 4
  • Resale of leased circuit services
  • Public internet-access services
  • Internet-exchange services
  • Virtual private-network services
  • Managed-data network services
  • Mobile virtual-network operation
  • Live audiotex services

Prepaid services for other telecommunication services such as:

  • Call-back/call re-origination services
  • Internet-based voice and data services
  • International calling card (ICC) services
  • Resale of public switched telecommunication services
  • Store-and-retrieve (S&R) value-added network services

Requirements for applying an SBO Licence:

  • Minimum share capital of SG$100,000
  • Organisation structure
  • Services offered
  • Network diagrams for each services offered

Under SBO class licence, your company is not allowed to offer services in a prepaid form.